FAQS

What types of elevators do you offer?

• We offer a wide range of elevators, including passenger elevators, freight elevators, home elevators, panoramic elevators, and machine room-less (MRL) elevators.

How can I request an elevator installation or upgrade?

• To request an elevator installation or upgrade, you can contact our sales team directly through phone or email. They will guide you through the process and provide you with all the necessary information.

Are your elevators compliant with safety standards and regulations?

• Yes, all our elevators strictly adhere to safety standards and regulations. We prioritize the safety of our customers and ensure that our elevators are designed and installed to meet or exceed industry standards.

What maintenance and repair services do you provide for elevators?

• We provide comprehensive maintenance and repair services for elevators, including routine inspections, preventive maintenance, repairs, and emergency call-outs. Our highly skilled technicians are available to address any issues promptly.

How often should elevators be serviced and inspected?

• Regular elevator maintenance and inspections are essential for optimal performance and safety. We recommend scheduling maintenance visits at least once every three months, but frequency may vary depending on factors like usage and elevator type.

Can you customize elevators to meet specific design requirements?

• Absolutely! We offer customization options to meet your specific design requirements. Our team will work closely with you to understand your needs and provide tailored solutions, including finishes, fixtures, and interior designs.

Do you offer modernization options for existing elevators?

• Yes, we offer modernization options to upgrade and enhance existing elevators. Our modernization services include elevator control system upgrades, cabin refurbishments, energy-efficient solutions, and accessibility improvements.

Are your elevators energy-efficient and environmentally friendly?

• Yes, we prioritize energy efficiency and environmental sustainability. Our elevators are designed with energy-saving features such as LED lighting, regenerative drives, and standby mode. These features help reduce energy consumption and environmental impact.

What is the average lifespan of your elevators?

• The average lifespan of our elevators typically ranges from 20 to 30 years, depending on factors such as usage, maintenance, and technological advancements. Regular maintenance and timely upgrades can extend the lifespan of an elevator.

How do I report an issue or problem with an elevator?

• You can report any issues or problems with our elevators by contacting our dedicated customer support team. They are available 24/7 and will assist you in resolving the problem promptly.

What measures do you have in place for emergency situations such as power outages?

• Our elevators are equipped with emergency power systems, such as backup generators or battery-powered solutions, to ensure that they can safely operate during power outages. These systems provide emergency lighting, ventilation, and limited elevator functionality.

Do you provide training for building personnel on elevator usage and safety?

• Yes, we offer training programs for building personnel on elevator usage, safety procedures, and emergency protocols. Our goal is to ensure that building staff members are equipped with the knowledge and skills to operate elevators safely and efficiently.

Can your elevators accommodate individuals with disabilities or mobility challenges?

• Absolutely. We offer elevator solutions that are designed to meet accessibility requirements and provide smooth and convenient access for individuals with disabilities or mobility challenges. Our elevators can be equipped with features such as braille buttons, audible announcements, and spacious cabins.

What is the warranty coverage for your elevators?

• Our elevators come with a warranty that covers manufacturing defects and faulty components. The warranty period and coverage details